Notifications for All Patient Program Surveys
new
fixed
improved
A few fixes and changes going out today - the biggest being we've enabled notifications for all of MoodMonitor's patient programs: Depression, Pain, Anxiety, and PTSD
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Enable these notifications on the Clinic Notifications Page
Additionally we've made some improvements to the patient transfer process and have added an interactive chat feature to all doctor facing pages for quick access to questions.
Columbia Suicide Severity Rating Scale & Staff Account Permissions
new
improved
We're really happy to announce two big changes to kick-off August.
The Columbia Suicide Severity Rating Scale
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We now support this survey alongside all of our other usual surveys. Unlike some of the other surveys - the available questions are meant to be answered dynamically depending on an earlier questions answers - and MoodMonitor reflects this distinction by disabling questions
3
,
4
, and
5
if the patient answers negatively on Question
2
.
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The severity scale is also different than some of our other surveys - answer
Yes
to Questions
4
,
5
, or the "Last Three Months" part of Question
6
will mark the response as
High Risk
.
And answering
Yes
to questions
3
or the "In your lifetime" part of Question
6
will mark the survey as
Moderate Risk
.
Staff Account Permissions
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We've added the ability to give staff users additional access to MoodMonitor to support some of our larger clinics - staff users can now get access to the following features:
-
Billing
Access past invoices, patient cancellations, and update credit card information
-
Survey Settings
Edit a clinics survey settings controlling how often patients get follow up surveys
-
Coordinate Care Template
Edit the clinics coordinate care template that's used when sharing patient progress
-
Clinic Notifications Settings
Edit the clinic's notification settings - which are shared across all accounts
-
Edit Staff Accounts
Edit and add additional staff accounts - although staff members will only be able to give
other
users permissions that they already have - e.g. a staff account that does not have billing enabled is not able to create or edit accounts to give them access to billing.
We hope this will help clinics scale MoodMonitor across many locations and clinicians - with all of these permissions a fully enabled staff account should be able to act almost like the primary account (only the editing the clinics primary account information is disabled).
Questions, concerns, or other feature request? Don't hesitate to reach out and let us know
Clinic Outcomes
new
We're happy to announce a new page called Outcomes which highlights how patient. These reports should help doctors assess how their patients respond to a course of ketamine therapy.
Outcomes Page
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This page shows the average depression (PHQ-9) survey score for all patients that have completed an initial series.
In addition, the change in the average score for question 9 ("Thoughts that you would be better off dead or of hurting yourself in some way") are displayed as well.
All patients, not just active patients, are used if they have completed the initial treatment series, have a survey before the treatment started, and a survey following treatment.
You can define the length of your initial series in the notifications tab - it defaults to 6 for most clinics.
Outcomes Details Page
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This page provides more details for a specific program - show each patient and the survey scores used to compute the average.
Visit the outcomes page and click on the "see data set" link to view the outcome details.
Fax Patient Report
new
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We've added a fax option to sharing the patient progress report. You'll find it in the same place as the email share - there's a button in the right hand corner to toggle the option to fax.
Enter a doctor's fax number and we'll send the patient report as formatted (so you can set the date ranges on the charts) in addition to a note as a cover letter.
Faxing is free for clinics but capped at the moment at one patient per month - if your clinic needs additional faxing resources please let us know.
While black-and-white only faxing can't convey the same level of detail as the email reports, they still are a great way to convey a patient's treatment journey.
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We will notify you via email if the fax fails cannot be delivered.
June Bugs & Features
new
improved
fixed
We've released several changes and a few bug fixes for our June release.
Stats Refresh
The biggest change was inspired by a request to see the average ketamine dose across a clinic and a request to see the changes in PHQ before and after an initial treatment series.
This inspired us to re-think how the
Stats
section of the site worked for doctors and what extra tools we could give clinicians to get better visibility on how their clinic was working.
Dosage Page
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This shows the average dosage for your entire clinic - including Ketamine and Esketamine (if you've added any treatments).
We've got some additional changes in this section coming soon so stay tuned.
Scheduling Assessment Requests
You can now schedule a one-off request for an assessment to be sent to the future. From a patient's profile - select the clock from under a
Text Questionnaire
.
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And you'll get a modal to let you select a time to send the message
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It will also tell you when their next regularly scheduled survey will be sent, which you can customize from the Patient Survey Schedule Settings page.
Additional Fixes / Improvements
  • PTSD is available as a program - this will send the patient the National Stressful Events Short Scale Survey (NSESSS) on a regular schedule. Edit a patient to add the new program, new patients can also sign up at https://moodmonitor.co/your-url/ptsd
  • We misspelt the word "pain" as "ipain" in the Brief Pain Inventory questionnaire. This is now corrected.
  • Clinic sign up page URLS are now case insensitive
  • The doctor home page should be sped up for clinics with some additional caching
  • Patient's that send text messages with signatures appended to their mood scores are handled gracefully as long as the first line of the message is matched to a number (
    if you do this please stop - your family and friends hate it and they're just not telling you
    )
Early May Update
new
Two new features have arrived in MoodMonitor: Emergency Contact information for patients and Customizable Coordinate Template.
The Emergency Contact
feature is visible to both patients and clinicians from the edit patient page - navigate there by clicking "Edit" on a patient's profile.
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The Coordinate Template
is now customizable by a clinics primary account - it allows you to customize the text that's used as a template for the Share Progress email that can be securely emailed to a coordinating physician (we're still working on adding a fax feature). You can add several variables to the template - including the name of the patient, the name of the clinic, the name of the primary doctor, and the name of the current staff user.
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